Frequently Asked Questions
Everything you need to know about our handcrafted vintage-inspired mirrors.
How are your mirrors aged to achieve the 'antiqued' look?
Each mirror is handcrafted using a proprietary silvering process. We manually apply oxidizing agents to the glass to create authentic-looking foxing and distressing, ensuring no two pieces are exactly alike.
Is the glass used real silvered glass or a printed effect?
We use genuine silvering techniques on high-quality float glass. Unlike printed alternatives, our mirrors provide real depth and reflection, capturing the true essence of a historical heirloom.
How do you ensure the mirrors don't break during shipping?
We use custom-engineered wooden crates and high-density foam padding for all shipments. Each order is fully insured, so in the rare event of damage, we provide a full replacement at no extra cost.
Can I request a custom size or specific frame finish?
Yes, we specialize in bespoke orders. You can contact our design team with your specific dimensions and preferred patina level to create a unique piece tailored to your interior.
What is your return policy for fragile items?
We offer a 30-day return window for all standard-sized mirrors. Items must be returned in their original specialized packaging to ensure they arrive back at our studio safely.
How should I clean and maintain my antiqued mirror?
To preserve the finish, we recommend using a soft, lint-free cloth dampened with a small amount of water or a mild, ammonia-free glass cleaner. Avoid spraying liquids directly onto the frame.